Learners Guide Handout
A “Combat Flow Responses” learners guide handbook is available with this program. This includes an overview of the core principles within the program, a detailed…
Learners Guide Handout
A “AAA (Awareness, Avoidance & Action) Level 3 ” program learners guide handbook is available with this program. This includes an overview of general principles…
Learners Guide Handout
A “AAA (Awareness, Avoidance & Action) Level 2 ” program learners guide handbook is available with this program. This includes an overview of general principles…
Learners Guide Handout
A “Combat Flow Players” program learners guide handbook is available with this program. This includes an overview of general principles as well as transcriptions of…
Dealing with People using Active Listening
Active listening is a communication method that requires the listener to fully concentrate, understand, respond, and remember what the other person is saying. It builds…
Dealing with Difficult People
We all come across difficult people often at work or at social locations. They can exhibit a range of behaviours, including aggression, verbal abuse, and…
Model to Minimise Aggression 1 – Calming
The model to minimise aggression has five key elements: observation, preparation, approach, action, and follow-up and 2 levels of intervention of Calming and Diffusion. Calming…
Learners Guide Handout
A “Self Defence Legal Framework & You” program learners guide handbook is available with this program. This includes an overview of general principles as well…
Learners Guide Handout
A “Defensive Dozen” program learners guide handbook is available with this program. This includes an overview of general principles as well as transcriptions of all…
Duty of Care in the Workplace
Understanding your duty of care at all times no matter what will help you remain complaint to the regulatory requirements. Knowing how to apply this…