Conflict Awareness Management

The conflict awareness program provides a model on how to handle potential situations that could develop into becoming a conflict. The program is based on communication principles which provides improved situational and responsiveness flexibility to situations. It takes into consideration the body’s natural responses under stress and use them to deescalate potential conflict situation.

Note: Each lesson video must be fully watched so as to be able to complete the associated lesson.

A "Conflict Awareness Management (CAM)" learners guide handbook is available with this program. This includes an overview of general principles as well as translations of all program videos, both in the learners guide and individually within each lesson.

Course Content

Topic 1 Learning Mindset 2.00min 1 Quiz

Overview of learning mindset, learning behaviours both consciously and unconsciously.

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Lesson Content

Learning Mindset

1min

This quiz is a short review based on the information from Topic 1 and how to develop a learning mindset.

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Topic 2 Learning Environment 3.40min 1 Quiz

The learning environment reviews the 12 key directives to be able to focus effectively and achieve your goals.

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Lesson Content

Learning Environment

1min

This quiz is a short review based on the information from Topic 2 on what is a learning environment.

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Topic 3 Mindset Overview 3.4min 1 Quiz

Overview of mindset and how it impacts on your thinking and behaviour and knowing that you will be successful.

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Lesson Content

Mindset Overview

1min

This quiz is a short review based on the information from Topic 3 on what mindset overview.

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Topic 4 Building Communication & Relationships 3.00min 1 Quiz

Learn how to change your approach quickly to create rapport with others and achieve your goals.

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Lesson Content

Building Communication & Relationships

1min

This quiz is a short review based on the information from Topic 4 on building communication and relationships.

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Topic 5 Six Steps to Rapport 4.00min 1 Quiz

Lear how to quickly create rapport with others to achieve goals whether it be at work, personally or professionally.

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Lesson Content

Six Steps To Rapport

1min

This quiz is a short review based on the information from Topic 5 on the six steps to rapport.

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Topic 6 Communication & Tonality 4.40min 1 Quiz

The way you speak, knowing how to use your tonality is important as it determines how you are understood.

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Lesson Content

Communication & Tonality

2min

This quiz is a short review based on the information from Topic 2 on what is a learning environment.

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Topic 7 Communication & Body Language 7.20min 1 Quiz

Learn what your body language communicating to the person you are speaking to without you knowing it?

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Lesson Content

Communication & Body Language

2min

This quiz is a short review based on the information from Topic 7 on communication and body language.

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Topic 8 Environmental Awareness 4.5min 1 Quiz

Wherever you are, situations change constantly. Being aware of the environment around you is the thing that is going to keep you safe, as well as those around you.

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Lesson Content

Environmental Awareness

2min

This quiz is a short review based on the information from Topic 8 on environmental awareness.

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Topic 9 Conflict Awareness Management 7.30min 1 Quiz

Wherever people interact there is potential for conflict and knowing how to use verbal skills to deescalate situations is important to stay safe.

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Lesson Content

Conflict Awareness Management

2min

This quiz is a short review based on the information from Topic 9 on conflict awareness management.

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Topic 10 Conflict Management 7.50min 1 Quiz

Being prepared and knowing how to handle objections in conflict situations, and deescalate emotions will help you and others to stay safe.

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Lesson Content

Conflict Management

2min

This quiz is a short review based on the information from Topic 10 on conflict management.

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CAM Learners Guide Handout

"Control & Immobilisation Intervention Program (CIIP)" learners guide handbook.

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About Instructor

Paul

Paul Mracek is an 8th Dan Black Belt in Taekwondo, Taekwonjitsu as well as an International Coach – Defensive Tactics and Open Circle Fighting Method and a Reiki Master Teacher. Paul holds qualifications in Meditation, Mindfulness, Neuro Linguistic Programming, Bowen Therapy, Sports & Recreation, Training & Assessing and Coaching. He has developed defensive tactics syllabus for the Security Industry since 2011 for nationally accredited courses for thousands of students; as well training and assessing industry instructors. In addition, he is the head instructor at Nutaofit Martial Arts Academy since 2016, continuing the tradition of servicing the local community in the Bayside suburbs of Melbourne since 1985.

11 Courses

Course Content

CAM Learners Guide Handout

About Instructor

Paul

Course Includes