CAM Learners Guide Handout

A “Conflict Awareness Management (CAM)” learners guide handbook is available with this program. This includes an overview of general principles as well as translations of…

Topic 9 Conflict Awareness Management

It should be remembered that conflict situations usually happen as initially verbal disagreement and then often escalates to physical confrontation. We all like to think…

Topic 10 Conflict Management

Being prepared and knowing what to do when a confrontation situation arises will ensure the safety of yourself and others. The Verbal Defensive Flow Cycle…