Smart Communication – Intro Video – Kotan

Unlocking the Power of Smart Communication – Introduction Welcome to the Smart Communication course, a transformative journey designed to revolutionise how you connect, communicate, and…

Topic 5 Six Steps to Rapport

Rapport is one of the most critical steps for connecting with anybody to achieve goals whether it be at work, personally or professionally. Obtaining rapport…

Topic 6 Communication & Tonality

Tonality is how you raise and lower your voice when speaking, so that people easily understand what you are saying and to help improve your…

Topic 9 Conflict Awareness Management

It should be remembered that conflict situations usually happen as initially verbal disagreement and then often escalates to physical confrontation. We all like to think…

Advanced Defensive Tactics Institute