OVA – CIIP Learners Guide Handout
A “Control & Immobilisation Intervention Program (CIIP)” learners guide handbook is available with this program. This includes an overview of general principles as well as…
Topic 6 Communication & Tonality
Tonality is how you raise and lower your voice when speaking, so that people easily understand what you are saying and to help improve your…
Topic 7 Communication & Body Language
What is your body language communicating to the person you are speaking to without you knowing it? We have all been in that situation where…
Topic 8 Environmental Awareness
How many times have you seen people going about their day and their only focus is on their phone, oblivious to what is happening around…
Topic 9 Conflict Awareness Management
It should be remembered that conflict situations usually happen as initially verbal disagreement and then often escalates to physical confrontation. We all like to think…
Topic 10 Conflict Management
Being prepared and knowing what to do when a confrontation situation arises will ensure the safety of yourself and others. The Verbal Defensive Flow Cycle…
Topic 5 Six Steps to Rapport
Rapport is one of the most critical steps for connecting with anybody to achieve goals whether it be at work, personally or professionally. Obtaining rapport…
How Is A Authorised Witness Connected To AHPRA Documents?
AHPRA requires for applications for registration to have proof of identity with all supporting documentation to have the original sighted and or provide certified true…
How Is A Authorised Witness Involved?
Overview As noted in the process overview Voluntary Assisted Dying is a: •A structured process to give terminally ill people an option to decide the…
How To Assess Capacity Guide
In assessing capacity always have the following principles in mind at all times:• Presume a person has capacity; • Capacity is decision-specific; • Capacity is…